Ordering Shipping Taxes Warranty
At Arizona BBQ Outfitters, we make the BBQ grill ordering process clear and simple. This page explains everything you need to know about ordering, shipping, taxes, and warranty so you can purchase your American-made grill with confidence.
Ordering Process
You can start your order by using our Request a Quote form, calling us at 520-240-0974, or texting us at 520-540-7143 . You can also email us at sales@azbbqgrills.com. Please include your name, grill model, zip code, and contact information so we can prepare a quote. A 50% deposit is required to begin your build. Orders canceled within 5 business days are subject to a 25% restocking fee.
Shipping Information
We ship via LTL freight carriers to ensure your grill arrives safely. Each pit is secured on a heavy-duty pallet and delivered with liftgate service for residential orders. For shipment tracking, you can use TForce Freight Tracking or request updates from our team. For more information on freight logistics, visit Freightquote.
Need more details about our grills? Check out our Products Page to see the full lineup.
Taxes on Arizona BBQ Grills
All sales delivered within Arizona are subject to state and local sales tax. If you reside outside of Arizona and your grill is shipped to your location, sales tax does not apply. However, if you pick up your grill in person at our facility, Arizona sales tax will be charged. If you have questions about your tax rate, please contact us directly at 520-240-0974.
Warranty Coverage
Every Arizona BBQ Outfitters grill is backed by a strong warranty. The cooking body is covered for the lifetime of the product under normal residential use. Our warranty protects against defects in materials and workmanship, though it does not cover ordinary wear and tear, misuse, or damage caused by natural elements. If a part is defective, we will provide a replacement. Customers should always inspect grills upon delivery and note any visible damage with the carrier.
For full details or to start a warranty claim, please reach out through our Contact Page or call us directly.